toramello™
Course handbook / privacyPrivacy Policy
Your information.
Its purpose.
This policy explains how personal information is collected, used, shared, retained, and protected in connection with toramello.com, purchases, deliveries, and customer-service communications.
Last updated: October 16, 2026.
Information connected with the store
Scope and operator
toramello.com is operated by Guangzhou Guanlu Trading Co., Ltd. This policy covers browsing, purchases of golf-practice and accessory products, fulfillment, support, returns, refunds, and related store communications.
Information you provide
You may provide your name, billing and shipping addresses, email address, phone number, order details, return or refund information, and customer-service messages.
Order and product records
We process selected products, variants, quantities, order identifiers, transaction status, delivery details, and information needed to administer purchases. A support request may identify the mat, trainer, cleaning tool, or accessory concerned.
Images submitted for support
You may submit photographs showing a damaged item, packaging, or missing-component concern. Include only what is reasonably necessary and avoid exposing personal documents, payment credentials, or another person’s private information.
Automatically collected information
Technical information may include IP address, browser type, device details, pages viewed, cart activity, referral information, approximate location derived from technical data, session information, and cookie identifiers.
How information supports the service
Store administration
Information is used where appropriate to process purchases, verify transactions, prepare shipments, provide tracking, answer questions, review product issues, administer returns and refunds, prevent fraud, maintain records, improve operation, and meet legal obligations.
Cookies
Cookies and similar technologies may support carts, checkout, preferences, security, performance, and analytics. Where consent is required for non-essential technologies, use is subject to the applicable choice. Browser controls can also manage cookies, although essential shopping functions may be affected.
Analytics and advertising
Where enabled, analytics may help explain navigation, store usage, and technical performance. Advertising or measurement technologies, if used, are subject to applicable notice, consent, and opt-out requirements. Available privacy controls and applicable requests may manage relevant choices.
Payment information
Available checkout methods include PayPal, Visa, eligible Credit / Debit Cards, Apple Pay, and Google Pay where presented. Sensitive credentials are processed through applicable payment systems. Support does not need your full card number, CVV, payment password, or authentication code.
Sharing, retention, and protection
Service providers
Information may be shared as reasonably necessary with providers supporting ecommerce, hosting, payments, fulfillment, logistics, analytics, fraud prevention, and customer service. These disclosures support the relevant function and are subject to applicable requirements.
Shipping providers
Recipient details, delivery addresses, contact information, and necessary shipment data may be provided to fulfillment partners and carriers to prepare, transport, and deliver orders.
Fraud prevention
Information may be processed to identify suspicious transactions, unauthorized purchases, account misuse, and other security concerns affecting customers or the store.
Legal disclosures
Information may be disclosed where reasonably necessary to comply with law, lawful requests, court orders, or other obligations, or to protect legal rights and investigate suspected unlawful activity.
Business transfers
If relevant business assets are reorganized, transferred, merged, or sold, information may be transferred as part of that transaction where permitted by law and subject to appropriate privacy obligations.
Retention
Information is retained for as long as reasonably necessary for the relevant purpose, including purchases, accounting, support, disputes, fraud prevention, and legal obligations. Different records may have different retention requirements.
International processing
Providers may process information in jurisdictions different from your location. Appropriate safeguards apply where required for international transfers. Contact us if you need information about a relevant transfer or safeguard.
Information security
Reasonable administrative, technical, and organizational measures are used to protect information. No internet transmission or electronic storage method can be guaranteed completely secure.
Your rights and choices
Applicable rights
Depending on your location and applicable law, you may have rights to access, correct, delete, receive a copy of, restrict, or object to certain processing. Consent withdrawal, marketing opt-out, and other rights concerning covered advertising or sharing may also apply.
Privacy requests
Send requests to service@toramello.com. We may request information reasonably necessary to verify identity and locate records. Requests are addressed under applicable law; certain information may need to be retained for legal or transaction purposes.
Communications choices
Where marketing communications are offered, available unsubscribe or opt-out methods may be used. Necessary messages relating to purchases, delivery, or service requests may still be sent.
Children’s privacy
The store is intended for general ecommerce use and is not designed to knowingly collect children’s information where parental authorization would be required. Contact us if you believe such information has been submitted improperly.
External websites
Third-party websites and services operate under their own privacy practices. Review their policies before providing information to them.
Policy updates
This policy may change to reflect operational, technical, or legal developments. The update date identifies the published version. Material changes are communicated where required by law.
Never send complete card details, CVV codes, passwords, or one-time authentication codes to service@toramello.com. Include only information reasonably necessary for your request.
Privacy contact & business information
- Brand:
- toramello™
- Owner:
- Huang Dongmin
- Company:
- Guangzhou Guanlu Trading Co., Ltd.
- Website:
- toramello.com
- Address:
- Room 101, No. 18, Lane 1, Lianquan West Road, Tianhe District, Guangzhou
- Email:
- service@toramello.com
- Phone:
- 13544514986